This guide walks you through the official starting point on the web and explains what to expect when you first connect your device. The entire process is built to be straightforward: connect your device, run the recommended app, update firmware if prompted, and create a secure backup of your recovery phrase.

Step 1 — Prepare and connect

Unbox your device and plug it into a trusted computer using the original cable. Use a computer you control, avoid unknown public machines, and make sure the operating system is reasonably up to date. When the device is connected, follow the prompts shown in the recommended desktop app to begin.

Step 2 — Install device software and firmware

The recommended interface will ask you to install official device software and the latest firmware. Firmware installation is normal: the device ships without firmware, and installing the official release establishes the secure runtime that protects your keys. Allow the process to finish fully; do not interrupt power during firmware updates.

Step 3 — Create wallet and backup

After firmware is installed, choose to create a new wallet on the device. You will be shown a recovery phrase — write this down on the supplied recovery card (or a secure method you prefer) and store it offline. That phrase is the only way to restore access if the device is lost or replaced.

Step 4 — Protect the device

Set a device PIN to protect against unauthorized physical access. A PIN prevents direct use of the hardware if someone obtains it physically. Keep the PIN private and separate from your recovery storage.

Step 5 — Using the app to manage funds

Use the official desktop app to view balances, send and receive funds, or integrate additional services. This app communicates with the hardware device so that private keys never leave the secure element; all signing occurs on the device itself.

Best practices & troubleshooting

• Always verify device prompts shown on the device screen — do not rely solely on the computer display.
• Keep software and firmware updated through the official channels.
• If you suspect physical tampering, stop and contact support for guidance.
• Store the recovery phrase offline: digital copies introduce risk.

Final notes

Setting up through the official start page and following these steps will help you establish a secure, long-term storage approach for private keys. Take time during the initial setup to confirm each step and keep copies of your recovery information in safe physical storage.

Ready to begin? Visit the official start page from a trusted device and follow the guided setup in the desktop app.